acogedora cabaña independiente
Normas de la propiedad
Fiestas/eventos no permitidos
No se admiten mascotas
No adecuado para niños
Máximo de huéspedes:2
no shoes inside on carpet no smoking whilst walking around property no check in after 10.30 pm except by request quiet time after 10.30 pm
Política de cancelación
100% de reembolso para cancelaciones con más de 30 días antes de la fecha de llegada. 50% de reembolso para cancelaciones con más de 14 días antes de la fecha de llegada.
Beautiful and secluded spot
We really enjoyed staying in Cherokee cabins and would happily go back again. The only problem we had was the check-in process being unclear. I was sent an email from Stayz saying "Here are the keys to your Cherokee...". I assumed it was a lockbox system with the password given before you arrive. However this email did not have any check in details. Check in details were provided by the owner of the property in a separate email, sent a week earlier, embedded in other information. Late in the afternoon after a 9 hour drive and with dodgy internet connection, this was all a bit irritating. Particularly when I messaged the owner to ask what to do and she replied "to check my earlier emails" rather than just inform me I was in the first cabin, no keys required! There are also a lot of rules and a long list of "bond breakers" which don't conduce a relaxing environment. However, once in, the cabin is very comfortable with with a lot of extras added, such as bubble bath for the spa, books, magazines and firewood. The setting is stunning and there are many beautiful walks and villages to visit nearby.
Great that you enjoyed your stay.
I am sorry you had a bad check in experience. I have no idea why Homeaway would send you an email about check in. It is always the owners who send information about this process.
I will follow up with them re mis leading information to guests!
The standard procedure is that as soon as your booking is confirmed I reply on the Homeaway site to say I will be sending you cabin access and driving directions to your personal email address .
It would appear that Homeaway did not send this message on ??
A day later I send to your personal email address all information about cabin access and driving information.
You acknowledge that you received this information.
There is a lot of information but the cabin access information is the FIRST part of the information I send so not sure why you use the term” embedded”.
Re rules and bond breakers .
You are perfect guest and as such I have given you a five star review however over the years we have a number of guests who have not been respectful of the property leaving us no option but to lay down some rules.
The list of bond breakers are for the above such people so that we are then covered in the event we need to make a claim.
It would be great if we did not need them.
Thank you for all the lovely positive words you have said about your stay.
It is a beautiful spot and we want our guests to have a lovely break away .
Feedback can only help us to improve the experience .
Suzanne and Tony.
Very peacefully and quite
Beautiful Cabin With Amazing Views
Great little cabin with everything you could need. Large spa bath. Very clean. Amazing views and wildlife. Thank you for having us stay.
Relaxing accommodation with stunning scenary
We loved seeing all the wild life and were just able to unwind and relax. Would love to stay again
We had a very enjoyable two day stay. Highlights were the view, the trees - beautiful big mountain ash everywhere - the wildlife, the quiet stillness, the pretty countryside to drive through. The cabin was comfortable and nicely decorated.
Very special spot on the mountain
We loved our cabin and the beautiful views. The nearby walks and wombats were magical.
The fireplace and spa made our winter escape cosy.
The only thing I didn't realise was that the cabins were attached so if you're after a truly isolated/secluded trip then that is something to consider.
There was ALOT of instructions for everything which maybe some people need but for us we felt a bit on edge. Almost like mum's watching. Not quite the full relaxing switch off experience we were after.
Overall, a great spot, very clean, everything you need for a memorable weekend.
No apologies for the instructions Lauren.
Good that you did not need them.
Bad that you thought they are not necessary.
Instructions are there for exactly that reason.
Guests do not need to call MUM!
We respect our guest privacy and are often not at the property .
Our cabins have many more features than most so instructions are helpful.
Our guest instructions/ helpful hints include the following.
How to light your yummy log fire.
How to change your gas bottle if no hot water.
How to negotiate your way on bush walks from property
Where to park and cabin access directions
How to find a wombat.
How to operate your two person spa.
Information about where to eat and activities in the Macedon Ranges.
Operational instructions for appliances.
Great you had a nice stay and thank you for your detailed review.
We always like feed back.
All the best ,
La histórica Hanging Rock está a 10 minutos del establecimiento.
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