Normas de la propiedad
Política de Cancelación
No hay reembolso para cancelaciones realizadas después de haber procesado el pago.
Clean and cozy
We were pleasantly surprised by how clean and organized the beach house was. The location is perfect.
The only thing I would do differently if we stay here again is not stay on Friday or Saturday night. Newport Beach has become a bit of a party neighborhood. We are in our 50’s and we like quiet evenings.
Perfect for recovery
I had a surgery at UC Irvine and needed a few nights of active recovery and this place was great. King size bed was perfect and the AC in the bedroom was ice cold. I'd stay again for the money. Thank you.
Cute House by the Beach
The house was perfect for a 4 day getaway! We were close to the beach and everything else. The house was clean and had adequate towels and linens. The garage space was nice but it was so small! We scratched our rental trying to get into the spot. The house is a bit older. It has a musty, old odor, which wasn’t pleasant. The realty company is a bit aggressive. A lot of rules. We returned the keys at 9:55am, which was before the 10am check-out. We received an aggressive call from the realty company asking where the keys were and claiming that we did not return. Seemed very odd and unwarranted. This left me with a bad impression.
Thank you for the feedback. It is helpful.
We admit that we do have a number of rules that can come across as harsh to someone, such as yourself, who had no intention on breaking these rules in the first place. It is difficult to set policies that protect our homes from the small percentage of people who come to Newport Beach intending to party like it's 1999, and rules that allow a successful flow of managing housekeeping, linen, maintenance vendors, owners, etc. while not compromising our valued guest's vacation experience. We are in the process of refining some of our rules, documents, etc. because we understand that there needs to be a balance, and perhaps we are coming across as harsh. It does typically take 5 hours to turn a property over after a guest departs, which is why we have a strict 10am check-out, to accommodate 3pm arrivals. I happened to be in the office the time you were called about not returning keys. This was definitely a mistake on our end. There was confusion between your address, and one similar to it. We sincerely apologize for the mix-up, and hope the mistake was explained on the phone, as that is definitely ending the stay on a bad note. Thank you again for the feedback.
Area was perfect. Loved the house. Two small problems, one is they need plastic drink ware so you can sit outside and not worry. The second is parking. The only for sure parking is the garage snd make sure you have a compact car. Mid size or large cars wil take you several attempts to get in the garage.
Great place for a great price
We were very happy with our stay, the actual beach at Newport Beach was amazing! Parking was a little frustrating however, we expected that. Thank you, we will definitely be returning to Newport Beach :)