Chalet en Berny Riviere, Aisne, Picardie, Francia - Ubicado dentro del camping totalmente equipada, 1 H Desde París, 1 H de Disneyland
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- inglés, francés, alemán, sueco
Normas de la propiedad
Política de Cancelación
No hay reembolso para cancelaciones realizadas después de haber procesado el pago.
After12 hour car journey we arrived&although we were early asked reception if the chalet was ready,they said it was&gave us the key.On arrival the chalet looked scruffy,paint peeling off the wood,outside furniture unclean and not the BBQ as advertised.The door was open with bunch of keys in the door so we thought the cleaners were still inside but noone was there.On looking around we were disgusted to see stained sofas&table cloth, dust on the walls, light fittings, bedding, cobwebs on balcony&windows.We went back to reception∈formed them of how dirty it was&they were surprised.I advised that due to 2 members of family having asthma&dust allergies we would not be able to stay there&wanted alternative accommodation. They said as it was private booking they could not provide this but called the owner&they told us she would come.We said we will wait in car park for her.We were mindful of check in not being until 5pm however presumed cleaners had been in as the kitchen&bathroom had been recently cleaned,welcome book laid out&the door had a big bunch of keys left in on arrival.The chalet required a deep clean not a quick dust&the owner would not have had time to do this by check in time!After2hours of waiting we started to call around nearby caravan sites in desperationter an hour on the phone we were lucky to find centre parcs an hour away could fit us in.As the owner had not arrived&being disgusted at having no contact from her privately we took the key back to the reception∈formed them we were leaving.They then told us the owner had arrived&was at the chalet cleaning it herself!We were so upset that she had not come and spoken to us&at this point could not bring ourselves to go to her and so sent her an email saying we would be unable to stay due to the chalet's dreadful presentation&our health problems.The owner did not apologise&said she lived an hour away and check in wasn't until 5pm anyway.There is little we can do as she is correct,however after 10 years of renting on that campsite(she told us)I am sure the reception would not have given us key if it wasn't ready.We were unable to pay through HomeAway as the owner said she didn't use their payment system but felt better as could pay campsite directly.When we called to pay the final payment 2mths before they told us we now had to pay owner as they had changed their rules.This means we cant get our money back but have learnt a costly lesson.
Distancia al próximo aeropuerto: Beauvais o Roissy a 50 km. Distancia a la autopista siguiente: Compiègne 20 km.
El chalet está situado a unos 100 km de Disneyland, a 100 km de París y a 50 km de Champagne. Cada semana, se organizan excursiones de un día en autobús desde el campamento a estos lugares. Además, solo se necesitan 2 horas en coche para llegar a la costa. También un campo de golf se encuentra en un radio de 30 kilómetros.
El chalet se encuentra dentro de un complejo con un complejo de natación (entrada gratuita), compuesto por varias piscinas climatizadas con toboganes y jacuzzi. También puedes encontrar un pequeño lago con una bonita playa.
Varias áreas al aire libre están disponibles como canchas de tenis, minigolf, tiro con arco, ciclismo, pesca, juegos infantiles. También hay un salón de belleza y una tienda de regalos.
Dentro del complejo, se pueden encontrar 2 restaurantes, un pub con bolos y juegos láser, una pizzería, una tienda de comestibles y una panadería.
Un supermercado está ubicado en el centro del pueblo. Se tarda 5 minutos en coche para llegar allí.