Normas de la propiedad
Fiestas/eventos no permitidos
No se admiten mascotas
Adecuado para niños
Edad mínima del huésped principal:18
Máximo de huéspedes:2
Not what was expected
We were there for a fun weekend and excited about our stay. When we first arrived at the building we didn’t know how to get in and the door is a security door, so a leasing agent let us in. She was very nice but had nothing to do with our rental. I tried calling the owner, with the only phone number she listed, to see how to access the apartment, but it was a non-working number. I called HomeAway for help and they tried the number as well, and got the same thing. The customer service was excellent. They submitted an email to her and after about 30-40 minutes of waiting, got a response from the owner. We went into the apartment and it was clean but we noticed that the kitchen and some of the other pictures listed are not of the actual rental. But that wasn’t the real problem. The third floor had a sickening, horrible smell. The carpet was filthy and the elevators were also pretty bad. Once while we were waiting for the elevator a couple began having a huge fight, cussing, etc. The parking was close, but really adds up as it is self pay and across the street. All the parking in that area is pretty expensive. The bed is only a double so a little tight. I just wouldn’t recommend this building at all. The apartment itself was just ok.
HomeAway customer service was excellent and handled everything quickly and I really appreciated that.