8/10 Bueno
Elise J.
31 de octubre de 2022
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Large grounds & villa
Travelled last week of October with family. Villa was easily found, directions were spot on. Picking up keys was fine but electric gate wasn’t working but hadn’t been told so had to call to find out that it was manual (didn’t want to push/pull & break gate) could have been useful info before arriving.
Villa was lovely & clean. Looking round had plenty of space & rooms were good sizes, felt lost at first with doors leading off to various areas!
Some lights didn’t work, could have done with possibly being labelled to which switches worked which lights. Villa manager had been in touch to say some things were broken due to other guests & not had chance to fix/replace but we didn’t find anything particularly that we couldn’t use due to this.
Asked for late check-out on last day due to late flight & was able to stay until noon as nobody was in the villa after us.
Villa has lots of steps, including little half steps which could be tripped on if not looking where going/unfirm on feet.
Could do with a plan of the house, as travelling with children its ideal to know that they will be close by during the night in case they needed us (mention this on every villa we stay in).
Bedroom downstairs on pool level is only accessed via outside, no internal staircase (could be good information to be made available).
Plenty of towels provided, lots of cutlery & crockery available, variety of different utensils.
The villa could do with some work doing, there are obvious cracks in some rooms and some painting needed.
Doors didn’t seem to completely shut (sliding patio doors left a gap, shutting one side fully opened the other side very slightly) so didn’t feel 100% secure but due to location & the villa being out of the way it didn’t cause us much concern. Electric gates working would have provided most security.
Pool was big & kids enjoyed using it but it was quite cold & would have been used much more/by whole family if it was heated. Weather at beginning of week was cooler.
Enjoyed our stay & it was perfect for us (family of 8 aged 5-59) with plenty of space & seating to be able to spread out & not be on top of one another. Would definitely use the company again as the information/conversations were informative & responded to in a timely manner.
Elise J.
Se alojó 7 noches en octubre de 2022
