Normas de la propiedad
Política de Cancelación
100% de reembolso para cancelaciones con más de 60 días antes de la fecha de llegada. 50% de reembolso para cancelaciones con más de 30 días antes de la fecha de llegada.
Our overall impression of this villa was that it was suitable for our stay but it did not start very well.....on our arrival at the villa ( which was very hard to find luckily for us a lovely gentleman who lived at 66 showed us where to locate number 8 ) once inside nothing was ready for us .....it was a mess....paint tiles towels bed clothes kids toys were all over the place......having been up since 1am and it was now 1pm in the afternoon we were very tired and very disappointed. .....we left the villa hoping it would be sorted by 3pm....on our return it was still the same......I took photos of the villa and all that was wrong......my partner and I had to try and get the place suitable so at least we could have somewhere to sleep......at this point we were very tired disappointed and didn't know if we were supposed to be there.....
I then phoned homeaway and spoke to a representative who put me on to one off the management team. ....I sent the photos to her and she was not well pleased at the situation we were in......she assured us that we where booked in to the villa and would get the situation sorted for us.....
On the Sunday morning the cleaners arrived and did a very good job off cleaning the villa......on Monday the pool man came and cleaned the pool also he increased the temperature as my partner has a heart condition and the water was to cold for her to swim in.....once all that was done we had a very good holiday apart from the villa being overlooked and we were assured by the owner that it was not......needless to say we will not be returning to this villa again. .......
Lovely clean spacious villa. Pool great size for 5 of us and temperature perfect. Excellent location
Lovely location, great property. Owner very helpful and responsive. Pool very good size and very warm. Definitely be returning.
Great place to stay!!
Was so pleased with the villa, it was beautiful - clean, spacious, peaceful and well equipped. The pool was great, lovely and warm and my kids were in it all week! We had an issue on the first day with lots of leaves in the pool, after one phone call this was sorted.
The communication before we left from the owner was great, detailed and quick when I sent messages to her. The maps that she sent were necessary, I was glad I’d printed them off and we needed them for when we arrived. The location of the villa was great, the resort itself is really quiet and peaceful. We would love to go back again soon
Maison et piscine au top
Super séjour pour nous (couple avec bébé de 4 mois). La maison est très bien située, dans un environnement calme et résidentiel. A distance de marche des magasins, restos, boulangerie française, pharmacie. C'est très pratique pour faire facilement ces courses quotidiennes.
La maison est bien équipée et très propre. Un lit bébé a été fourni sur notre demande.
La piscine est chauffée et est très agréable.
On se sent très à l'aise dans la maison, il y fait agréablement frais. Notre intimité est assurée et la sécurité est assurée par un système d'alarme.
Nous recommandons cette location.
Nice spacious villa with heated pool and views of the ocean, almost front line. Easy walking to the shops, bars and restaurants of Callao Salvaje. The pool water was a bit cool for the first few days of our stay, but after the pool man visited it was lovely. Cynthia was most helpful and we really enjoyed our stay. Second time in Callao Salvaje, when will they demolish the derelict Merlin Resort Hotel - such an eyesore.
never again - stay away
Things that are wrong with this place:
-hard to find and a long way from where a taxi can drop you off (no number on the front gate)
- v. small double bed in a stuffy bedroom (not even a fan: there probably was one in the past as there is a hole in the ceiling)
-loud generator for the pool that will wake you up early (about 6 a.m.)
-hot water runs out quickly (not enough for 2 warm showers in a row)
- there is no view from the villa (pictures are misleading - unless you happen to be 2 meters tall when sitting)
-cockroaches INFESTATION!!! (we have killed 17 one night around the pool)
-we have used the pool once (1-st day) as after that the cockroaches put us off
-inside the place some kind of white ants that will get into anything that you happen to leave on the dining table
-place is in a need of a serious clean up and DECONTAMINATION
=absolutely terrible, you cannot relax or sleep - as you're on a watch out for the cockroaches all the time.
The location is dull. 10-12 restaurants, 2 pubs, a small number of shops, 2 small supermarkets, 1 beach. Frankly, it was a relief to leave there.
I am very sorry Magdalena did not enjoy her stay. I did not hear any complaints from her while she was there and I did not receive any complaints about water or cockroaches from other guests before or after her stay, so this review is surprising. It is one of the terms in the contract that she get in touch if there is a problem so that we can fix it in 24 hours. I put this in so that my guests have a happy holiday. That is what I want at the end of the day.