Condominio, 1 habitaciones, 2 baños, para 4 personas
Vacasa of Central Oregon
- inglés, francés, alemán, español, portugués, italiano
Normas de la propiedad
Política de Cancelación
100% de reembolso para cancelaciones con más de 60 días antes de la fecha de llegada. 50% de reembolso para cancelaciones con más de 30 días antes de la fecha de llegada.
Quick stay in Bend
Loved how close the property is to the river and the quick walk to downtown Bend. Feels like you are staying in a hotel - which you are in a converted hotel space but it was exactly what we were looking for.
Your description of property is VERY misleading! Very disappointed and will not use VRBO again!
We are sorry that you were disappointed with your stay. This is never something we want to hear. We do have a 24/7 guest services line that is available via phone call or email and had we known there was an issue we would have done our best to address it.
This was our first experience with VRBO and it was a good one. Things I would have liked to know:
-There are 3 flights of uneven stairs, no elevator.
-No source of additional towels. 3 bath, 2 hand and 3 washcloths is not enough for a four night stay.
-Dish drainer from the dollar tree does not hold more than a few glasses and they keep falling over.
-Instructions on the heating/cooling system. It was very effective but took two of us to figure it out on day two.
- map of the property so we could have figured out where our unit was without exploring the whole property.
- room rate was a little deceptive. The base rate increased by 72% once fees/taxes were added. However it was still a bargain.
THE GREAT PARTS: it was remarkably quiet. The walkways are covered in a rubberized tile that absorbs all the coming and going. Didn't even hear doors slamming.
-It is a short walk or drive to downtown via the walkway along the Deschutes River or sidewalks.
-1 block hop on the main highway 97 through the city, yet I never heard a car or traffic noise in this room.
- price was great and room was clean and tidy
We would definitely consider staying here again as the location was great for what we were doing.
Hello Theresa- Thank you for your feedback! We are glad that you ultimately enjoyed your stay in the home despite the issues that you have brought to our attention. We have reached out to our local team and let them know the issues that you have found. They have ensured all additional linen and terry are stocked in the unit. For future reference, laundry is provided onsite in the laundry complex which guests have access to for longer stays. Guests can always call in for more towels if required. Additionally, they have notified the owner that the dish drainer needs to be replaced as well as updated instructions on how to use the mini-split heating/cooling system. Thank you again for your feedback!
My three friends and I stayed here for Labor Day weekend. It’s very close to downtown, has a large grassy park, and there is a great waterfront trail that’s great for a walk. There was lots of parking and checking in was very easy. We appreciated the AC, the balconies, and ample accommodations for four (the futon, extra pillows, blankets, and towels). It was great to have two bathrooms; although the guest bathroom had terribly low water pressure and the towel rack was loose, In addition, the tile floors throughout the unit were very dirty and had obviously not been mopped in a while. I wouldn’t walk with bare feet in the condo.
Yet another thing that I was disappointed with was that it didn’t have all of the amenities as advertised. BE AWARE: this place advertised access to the poool, hot tub, and sauna; however, we learned too late that this was no longer available as of January 2018, as the pool is now reserved towards the hotel guests. After a long day of hiking, I was very excited to use these amenities, and was disappointed, as the unit was marketed inaccurately.
Overall, this place does the job in terms of someplace to stay for a short weekend trip. Location and area were great, but it wouldn’t be my first choice for lodging in Bend.
We are sorry to see our guest experienced some disappointments with their visit. The water pressure and towel rack have been fixed. A deep clean has been, and we have updated our listing to accurately reflect available amenities. Again, we apologize for these disappointments.
Convenient place to stay. There was no interaction with any staff members, etc. You are on you...
Convenient place to stay. There was no interaction with any staff members, etc. You are on your own. No one clears the snow from the parking lot/walking paths, so they its treacherous to walk around the compound. tile floors in this unit- beds are comfortable.