Normas de la propiedad
Política de Cancelación
100% de reembolso para cancelaciones con más de 60 días antes de la fecha de llegada.
Noise Noise Noise--and a very uncomfortable bed
This apartment is very nicely furnished with furniture and kitchen dishes, silverware, pots and pans. But it goes downhill from there. First, it is located on a noisy street with a fire station directly across the street. There is also a gas station across the street that receives noisy deliveries in the middle of the night. When you couple this with thin walls and windows it makes for difficulty getting sleep at night. And the worst problem was the king size bed in the master bedroom. It was in such bad shape that I found it impossible to sleep on. It sagged so much in the middle that there was no space to sleep. When the management was contacted about the bed, he responded with telling us that all the beds were the same and covered with pillow tops which was what we were feeling. This was blatantly untrue because the queen bed in the other room did not have this problem. The fact that he was unwilling to come check out the bed for himself to see what we were complaining about causes us to warn others that this is not a desirable place to stay.
I am sorry you did not have a 5 star experience. We can not control the traffic or the fire station those our out of our hands. The bed, we do have all similar bed styles in the King Bedrooms. We should have came and checked to make sure the frame was adequate. I apologize and we hold ourselves to a higher standard.
Not as advertised. Woefully deficient. Reported shortages of tp,towels etc.
Somewhat clean but needs some tic.
Thank you for the feedback, if you would have notified me of regarding wanting additional supplies, I would have been more than happy to bring more supplies for you.
Clean and simple with lots of towels
Nice 2 bed 2 bath in a clean suburban area close to many of the recreational things in the area. It is a second floor walk up, but is right next to the parking area. The complex itself was very quiet, but there was quite a bit of road noise (although that was usually during the day). The King bed in the master was full size, but the mattress was too soft for us. The bed was creaky, but that was just because it was a thick 14 inch or so mattress on a platform. Guest room was a queen bed with the same mattress. Coffee left for us was very good. There were 6 place settings of everything and basic cooking implements- a pot set, a colander, a baking sheet, utensils, cutting board etc. The table is high and seats exactly 4 people. The washer and dryer worked well but were a little loud. Owner was quick to reply and there was an 800 number to help with any concerns. Overall, we really liked it and would consider staying again.
We would love to have you back next year, let me know what I can do to help improve this to a 5 star? We always are looking to improve
It’s in a really good spot! Several things to do in the immediate area!!
My first time in Arizona, had an awesome experience! The apartment was close to all kinds of fun things to do and wasn’t too far from memorable hiking experiences. Tons of good restaurants to eat in the area. Only thing I’d change was the cable, but hey, we don’t go on vacation to watch the game anyway so we? Haha awesome experience! I’d recommend it to anybody!! 🙌
Thank you for the lovely 5 star review. We are looking to change the cable to make it easier. Thanks for the recommendations.
Condo was clean, good lay out and fully equipped kitchen. Bed in master room was broken, mattress sunk in middle and bed very noisey, squeaky. Condo Located Next to busy loud street, bed rooms backed up to rhe street. sounded like window was open and fire station accross street. Very noisey. Only two channels available on both tvs. We did appreciate, the extended check out time without an additional fee.
We have fixed the bed frame, we would have came and looked into the issue for you. The street noise we can not handle.
We greatly enjoyed our stay at Colin's place!
Colin's home was clean and very comfortable. We met him within minutes of our arrival and found him to be very engaging and helpful. He helped us set up our wifi with our phone as we were having trouble understanding the process. He made it clear that we could call on him at any time. We enjoyed the use of the kitchen as it was completely stocked with all cooking equipment that anyone could possibly need. The pool was clean and easily accessed. The condo was centrally located with easy access to shopping , restaurants, golf courses etc. We would definitely stay there again.
Thank you for the amazing review. We appreciate the feedback. we would love to have you back next year.