Normas de la propiedad
Villa pas à la hauteur de nos attentes
Maison vide, aucun équipement, vaisselle de camping, table et chaises pour 5 (étions 6), pas de climatisation, bar de nuit à 10 mètres, rue passante et bruyante juste à 3 mètres,à éviter !!
Poor customer experience, extremely hot villas
I would not recommend to book this accomodation. A few highlights:
+ Owner did not respond to repeated emails to enquiry about check in
+ Number provides on homeaway was wrong (we actually thought it was a scam)
+ There was no one to check us in until the next day after our arrival.... we waited hours to figure out how to check in (if the owner had informed us before we arrived or answered my emails, this would have been fine but instead left us thinking it was a scam and looking for new accomodation until we got the correct phone number for the manager from a maid)
+ The worst part was that these villas are absolutely not designed for the heat. It was hotter inside than out (on 35 degree days!). This was accentuated by the poor design of the building to keep heat out and only 1 bedroom had a fan
+ Wifi wasn’t provided to us until the second day
The positives is that it had a pool, was reasonably sized for the price and in a nice location.
Overall, I would strongly recommend not to book and this experience (particularly lack of customer experience and incorrect contact details) will make me think twice from using HomeAway again.