Big Beautiful Regal Palms Townhouse, piscina Renarkable e instalaciones de la casa club
Paradise Properties, Angie
Normas de la propiedad
No se admiten mascotas
Adecuado para niños
Máximo de huéspedes:10
Política de cancelación
No hay reembolso para cancelaciones realizadas después de haber procesado el pago.
Great condo for a large family or multi family
We definitely enjoyed the condo. This was our 4th time staying at Regal Palms and our frist time in this condo. We love the pool at Regal Palms - top notch! And the close proximity to Publix and MANY restaurants (american, chinese, Cuban, Japanese, italian, irish, English, thai...just to name a few!)
We also love the 15 min drive to Disney World.
The condo itself was very clean- the queen and king rooms are very spacious. The twin rooms were a little cramped, but they were for children who didnt mind anyway. We made use of the kitchen as well- preparing daily breakfast before hitting the theme parks. The water pressure in the showers is AMAZING and we appriciated the hand soaps that were provided.
If we had one complaint- it would be that all of the mattresses needed updating. They were all very thin and worn- but we also understand that is a major expense for a rental. We would definitely stay in this condo again.
Thank you Michele, we are glad you had a great stay. It is great that you were able to take advantage of the great location and amenities of Regal Palms. Please come back and see us again soon.
Nice resort, good location
This was our second stay at Regal Palms and first in this particular house.
The resort has a nice pool and is located close to many shops and restaurants amd only 10 minutes from Disney main gate.
The house is managed by Paradise Properties. Discussions with Angie beforehand were friendly and efficient. House was generally clean and tidy, but maybe could have done with vacuuming behind the beds and other furniture. Well equipped for a family of four. Our only problem was a missing ironing board and faulty iron, but one quick email to Angie had that resolved in a couple of hours. We would happily use the house again and recommend both Paradise Properties and Regal Palms.
Thank you Chris, we are glad you had a nice stay. Please come back and visit us again soon.
Family birthday vacation
We planned this vacation for over six months. Communicating with Angie was awesome, even when we had to change our dates and our concerns about Hurricane Dorian. However, I was slightly disappointed because the unit seemed more like an extended stay rather than a home. My husband found a pair of women's underwear underneath our bed along with a sandal that was left behind from what we aasumed was from a previous guest, along with old ice cream sandwiches in the freezer. My friend seen a bedbug and we immediately checked all beds and purchased bedbug spray to treat all beds. Also, we could not locate the iron anywhere. There was a total of nine of us staying at the property, there weren't enough washcloths and I had to purchase more. I had a accounting paper to submit for my online class that was due and was not able to log on to the wifi.
The pool was awesome, especially the slide and lazy river, along with the comforting jacuzzi. We loved having the opportunity to swim at night. The location was good as well. Having a washer & dryer was great to wash & dry our wet towels and swimwear.
I hate to seem as a complainer, with all those mishaps, we still made the most of our trip and had a good time. The children had an SPECTACULAR time at Regal Palms Resort.
The property could use a little better cleaning maintenance.
Hello Charlene, I was very surprised to read your review as we did not hear anything from you during your stay.
While I understand that you may have thought that you saw a bedbug during your stay, we have had the home inspected very carefully by professionals and there is absolutely no sign of bed bugs. In addition, unless the bed bug arrived with you, it would be extremely unusual for there to only be one. More likely, it was a small beetle of some kind.
We have checked the home and the WiFi is working, so we aren't sure why you were unable to sign on. We would have been happy to assist you in getting connected if you had contacted us.
We will also make sure that there is an iron in the house. Again, we would have been happy to either locate or provide an iron for you if we had been contacted.
We are very sorry that there were items left in the home and overlooked by our cleaners and inspectors.
Our 2019 vacay
The property was as described. The house unfortunately was dusty and had a leak in the wall. The linen was old. Plenty of dishes and utensils in the house. It needs a lot for boiling.. No dust pan, mop was torn and old all dried up. The sleeper sofa mattress gas stains. Location was great, about 40 minutes from Disney, Sea world, and Universal parks. Pool was nice but small.. Overall, reasonably priced and good for what you need it for...
Thank you Christina for tking the time to review our home.
We are not sure what the issue was with the leak during your stay, however, there was no leak before or after your stay, so it appears that there must have been something to do with the way you were using the shower.
Although we review linens regularly to determine if they need replacement, we will certainly review the home specifically in regard to your concern. We replaced the other items of concern during your stay as soon as you mentioned the issues.
we are not sure how you were going to Disney, however, typically, it would take about 20 minutes to get to Disney.
Family Vaca 2019
The house was very clean and a really nice place to stay. The requirement to leave the thermostat at 75 degrees or higher is a little too warm for my North Florida blood. 72 is much more comfortable.
Thank you Russell, we are glad you had a nice stay.
We do highly recommend that the AC not be set below 75 during the day (at night, it can be set lower). While Florida utility companies recommend not setting the AC below 78, even on the hottest days, the AC systems can handle a setting of 75
Had an amazing time at the property look forward to renting from you again
Glad you had an amazing stay Darrick, we look forward to having you stay with us again soon