2 dormitorios, 2 baños, amplia sala de estar con cocina, terraza privada
- inglés, español, checo
Normas de la propiedad
Antes de reservar este alojamiento, recuerda lo siguiente:
Política de Cancelación
100% de reembolso para cancelaciones con más de 30 días antes de la fecha de llegada. 50% de reembolso para cancelaciones con más de 14 días antes de la fecha de llegada.
Sehr schöne Wohnung
Alles prima, trotz der nachfolgenden Kritik an der Beschreibung. Wir würden wieder dort einziehen.
Ärgerlich waren anfangs die Bilder und Beschreibung, die nicht zu unserer Wohnung gehören. Es werden nämlich drei Wohnungen (A, B und C) in der oberen Etage vermietet, wir hatten Wohnung A.
Die Bilder 8 und 9 (wir hatten eine normale Badewanne), und 15 (die Dachterrasse hatten wir nicht) gehören zu einer anderen Wohnung - dementsprechend gehört auch die Beschreibung "In der Küche finden Sie auch eine kurze Treppe, die zu einer großen Terrasse, wo man Mahlzeiten im Freien..." nicht zu unserer Wohnung. Und natürlich sind an dem Minitisch auf dem Balkon für vier Personen keine Mahlzeiten im Freien möglich.
Dass wir kein Bild vom Balkon in den Innenhof sehen konnten, können wir verstehen, ist nicht ansehnlich, aber das ist letztendlich auch in Ordnung, der Balkon ist ja nur für etwas frische Luft und Sonne da, reichlich Aussicht gibt es in der Stadt.
Preis / Leistung sehr gut
Lage gut, Strassenbahn, Metro und Tanzendes Haus um die Ecke.
We experienced a serious lack of attention and graciousness by Romana.
We have used VRBO for over 20 years and have never had a worse experience: one of the dining room chairs was broken, with the wood sticking out; the showers were warm, at best, and if two showers were used at the same time, one was warm, the other cold; no way could you think of taking a bath, if you wanted anything like hot water; four of us had one (very rag-like) towel per person for a week (we were told two pp, but that included a little hand “towel”); provisions were utterly non-existent: two tiny round soaps and two shower/body samples that looked like they came from local hotels. When we asked about the washing machine, we received no response; then upon the second request we were told it was “where the boiler is,” which none of us cared to go into – that was the area that had part of the wall bashed in and lights that stayed on for a matter of seconds, so you were in the dark constantly.
Very importantly, although the “instructions” included pages of large print on each of the “DO NOT…” list, there was not a single explanation on how to use anything: the stove, the tv, the “fireplace,” the toaster (which never worked), the door to the deck, the keys which took 5-6-7 tries to work, both at the apartment and front door – in the dark.
For us, the worst part was the attitude of Romana and anyone else connected to the apartment. We were treated as though we were imposing by asking questions about anything. In over forty years of traveling, I have never rented an apartment that had nothing in the kitchen: no salt, no pepper, no sugar, no napkins, no paper towels, no foil, no ice, no ice trays. Nothing. When asked, Romana told us to go buy what we needed (salt and pepper??) When asking for suggestions, she said to go check Google. The subway station by the house was closed, and we don’t speak Czech, so we were at a real loss. The apartment was supposed to be cleaned, but apparently she forgot. When we got home and reminded her, she then had to check her files, then apologized three times… probably because this is the one thing she thought would make a difference in our rating.
We would not recommend this property. I know that not everyone knows how to be a great host, but if you are in the hospitality business, graciousness and thoughtfulness go a very long way.
I am very sorry you had such a bad experience. We talked to you several times every day, gave you all information you needed, were founding information ,checking timetables you asked for inspite it was very easy to found it on your own. Came 2 times during your stay to your apartment, once to make the extra cleaning and change the towels, second time when you informed us about the broken door to the balcony, but you only didn´t know how to open it. Salt, pepper and other ingrediences for the cooking don´t belong to the standard occupancy of the apartment and we don´t advertise, they are provided. Using TV and other devices are easy just pressing one button so we supposed no manuals are needed. One of the entrances of the metro station was closed but you could use the other one which is located also nearby, just 1 min further and you got instructions from us how to get there.
We always do our best to make the stay of the clients comfortable.
VERY UNPLEASANT SMELL OF CIGARETTE SMOKE THROUGHOUT- BEWARE!!!!!!!!!!!!!!!
We rented this property for 3 nts in early Jan 2019 through HA and PragueLoft. When we entered the apt. around 7:30 pm, it smelled strongly of cigarette smoke though it had been advertised on HA as non-smoking. It was so strong that our eyes began watering. We could not tell if the smoke had come through the vents from neighboring apts, prior guests or the cleaning staff. The odor was pervasive and unpleasant which would be obvious to anyone who has a sense of smell.
We tried to see if opening the windows/doors would help but it quickly got very cold since it was below freezing. We called HA who offered to buy room spray if we would "sign paperwork". We declined. We called Lenka at PragueLoft who insisted there was no issue on the basis of talks with her maids. (If you think about it, would not be in the maids’ interest to confess to smoking in the apt. or admitting that there was an odor as it is could cost them their job.) Lenka refused to come to the apt. to investigate or offer an alternative place to stay in their inventory of apts. She offered to have maids come spray the next day with disinfectant which wasn't really a solution for this issue. Once strong cigarette smoke is in curtains/rugs, it's very hard to get out. Anyways, she refused to give us a refund for what we had paid upfront.
We were unwilling to be hostages to PragueLoft and have our vacation ruined by a smelly apt so we had to find a new place to stay which was upsetting and challenging.
I emailed PragueLoft requesting a refund since their property was fraudulently and falsely advertised on HA as non-smoking. Tomas wrote back rejecting my request for a refund citing his maids’ testimony. He claimed that we left because we “didn’t like the apartment” and ignored my question which asked if he had been in this apt recently. We booked it over a month ago and were looking forward to staying there. Arriving in Prague after a long travel day and trying to find a new place to stay at 8pm on a Friday night in a city that we’d never been to before (and don't speak the language) was nightmarish. It wasn't something that we wanted to do because we randomly decided that we "didn't like it"!
I’m in the process of contacting my credit card company for a chargeback. I've also contacted the Prague City Council, the Czech “Labor Industrie Board” and the Czech Trade Inspection Office to alert them about PragueLoft's unfair rental practices.
Shari was very difficult client. We have inspected the apartmet and there was no smell at all. It seems she didn´t like the apartment and didn´t find any other reason why not to stay there.
We had an awesome stay in Prague! Great city, great location, great loft apartment :)
sehr schönes Loft in super Lage, aber leider etwas ungepflegt
schönes Loft in super Lage, großzügige Räume
aber leider etwas ungepflegt
The Loft C apartamento de lujo está situado en la animada zona de Nove Mesto en medio de la legendaria sinuoso río Moldava y la plaza oblonga de Karlovo Namesti, un gran espacio verde con los tranvías, una estación de metro, tiendas locales (incluyendo las tiendas de comestibles) y la arquitectura interesante . El terraplén del río bonito ofrece un paseo del río donde se puede disfrutar de un paseo a lo largo del Moldava todo el rato admirando las vistas y la arquitectura incluyendo la Casa Bailando por Frank Gehry y Vlado Milunic.
La tranquila zona residencial cuenta con edificios de finales del siglo pasado y el edificio que alberga las Loft Apartments de lujo ha sido reconstruido con ascensor y cuenta con elementos históricos interesantes del período modernista, como una barandilla de escalera de hierro forjado y un fresco bastante de una figura femenina y un querubín situada en el techo del edificio. El centro del casco antiguo se encuentra a 15 minutos a pie del apartamento y sólo una parada de tranvía de Karlovo Namesti, donde también hay una estación de metro. Es un mero 10 minutos a pie de la Plaza de Wenceslao con el Museo Nacional en el centro de Nove Mesto.