Chalet, 2 dormitorios + cama convertible (s), 1. 5 Baños, (4-6)
Laura and Stewart Graham
Normas de la propiedad
Fiestas/eventos no permitidos
No smoking inside Mountain Springs
Se admiten mascotas
With prior permission only
Adecuado para niños
Edad mínima del huésped principal:21
Máximo de huéspedes:6
Política de cancelación
100% de reembolso para cancelaciones con más de 30 días antes de la fecha de llegada. 50% de reembolso para cancelaciones con más de 14 días antes de la fecha de llegada.
Wonderful peaceful location
The property was amazing. Secluded area, nature, mountains, cleanliness, well stocked home. We had an amazing vacation such a,peaceful stay. I would stay at this location again.
Thank you so much! We're so glad you came and thank you for your review. We love all the same things about our chalet!! I can't wait to get back up there! :) We hope you will all come again very soon!
Laura & Stewart
Please ensure trash is closed daily
Trash was not closed properly which caused send us to wait in driveway while mom bear was eating trash. Funny and scary at the same time.
What you saw was garbage from a broken trash can across the way - we are so sad to hear this. Please, anybody who is reading this - call the police when you see this and you may save that bear's life!
Speaking with our neighbors, they told us that bears had been bringing food across the way and the one bear-proof can that was damaged is now chained.
The bears are very active right now and Gatlinburg has taken measures to help. We have signs posted inside and tell our guests how imperative it is to keep all garbage inside or in the bear proof can and to be certain it closes tightly. If for some reason our bear-proof can will not shut, call us so we can immediately come get the garbage.
It's very sad that many people are not aware how dangerous garbage is for these beautiful creatures.
They already had to euthanize a mama bear because the garbage kills them. :(This makes us so sad and sick. We do everything we can to help with this...iccluding picking up garbage on the street and in the woods that's not even our property. We even had one guest leave a cooler of food outside - that situation was addressed immediately!!!
:( :( Poor Bears!!
Anyway, we do hope you enjoyed our chalet and hope you will come again soon! :)
Laura & Stewart
We had an awesome time staying in this cabin. It was me and my husband with our 2 dogs. The cabin is a bit outdated but the owners are working on it. Laura and Stewart are very nice and will answer any questions you have or any issues that arise. There are games on site in case you want to stay in and have a family game night and they are about 5 minutes from downtown Gatlinburg.
We will rent from them again.
Thank you, Nancy! You were wonderful guests and we were delighted to have you! In fact, we just installed a 60" smart TV! And, we are doing some work this weekend as well! :) We look forward to your return soon! :)
Laura & Stewart
Enjoyed our stay at this cozy little cabin.
Cabin was cozy, clean and charming. Our kids enjoyed exploring all the things the owners had for quests. Really appreciated the firewood that was available. Thank you.
We are so glad you enjoyed your stay and all the things we also love about our chalet! Please come again soon!
Laura & Stewart
Nice place but outdated
Great location. The house design is perfect for a family of 4 but everything in the house is outdated.
Glen, We agree that Mountain Springs has a great design, a great location and the rustic charm of a mountain chalet including a solid brass bed. We disagree with your other assessment as we have all the comforts of home with most everything you would desire for appliances, kitchen utensils and tools, internet with wireless connectivity throughout, cable (and soon Smart TV), etc. - plus all the benefits of the Chalet Village Owners' Club including pools, tennis, game rooms, clubhouses - Our many pictures of Mountain Springs are current (although the woods, springs and creeks are always changing) so we wonder why you chose to stay at Mountain Springs Chalet and give us such a low review grade? Shame on you!
Please know we want everybody to enjoy Mountain Springs as we do and please let us know what we can do and provide for you at any time (prior to or during your visit) to help create a exceptional experience.
We thoroughly enjoyed our stay in this cozy little A frame! It was perfect for us and our young son. The location is convenient to Gatlinburg and GSMNP while still feeling like a fairly secluded mountain cabin. There are neighbors that you can see, but they are not close enough that we really noticed them. The check in process was easy and the cabin was clean and equipped with all the basic things you would expect. There was even firewood set out next to the fireplace! As other reviews have mentioned the downstairs bedroom is separated from the kitchen by a curtain, rather than a door, but that was not a problem for us at all. The only two negatives we found were that the bedding was in kind of rough shape and that there were no working smoke detectors, which seemed like a bit of a hazard given the wood burning fireplace. Otherwise we had a great time and would definitely stay there again.
Thank you, Andy! We were delighted for you to stay with us and please come again soon! Thank you for the feedback. My husband is there now fixing the smoke detectors and replacing bedding. We continually monitor and make improvements and appreciate you letting us know. We were using back-up cleaners, as our regular cleaners had a death in the family and were away. Our regular cleaners have been with us for over 10 years, and pay attention and work with us to monitor the details such as you mentioned. So, I apologize that we didn't know about the smoke alarm and bedding. This is certainly an anomaly as we are typically up there often enough to catch such things. Certainly smoke detectors! Thanks again!
Laura and Stewart
En Gatlinburg muy cerca de la pendiente Ober Gatlinburg Ski, coche de tranvía de Gatlinburg a la montaña para Ober Gatlinburg, ensenada, pesca de la trucha, la visualización de la luciérnaga, el Parque Nacional Great Smoky Mountain, Cherokee Casino, cerca de Pigeon Forge, Dollywood y Splash Country, Chalet Village Casa Club