7 dormitorios, 5 ½ baños, para 16 personas. Posición Cul-de-Sac. 2 millas de Disney!
Valerie and Brian Edwards & Family
Piscina / Spa
Servicios del lugar
Normas de la propiedad
Fiestas/eventos no permitidos
No se admiten mascotas
Adecuado para niños
Máximo de huéspedes:16
Política de cancelación
Se ofrece un reembolso del 100 % del importe, siempre y cuando la reserva se cancele con un mínimo de 30 días de antelación a la fecha de entrada. Se ofrece un reembolso del 50 % del importe, siempre y cuando la reserva se cancele con un mínimo de 14 días de antelación a la fecha de entrada.
Spacious, property, great location!
We enjoyed the property. Plenty of space for our large gathering. Close to Disney, lots of shopping nearby. The pool was a welcome relief for a hot late June stay.
I recommend this rental.
We are delighted that our guests, Ray Cloud and family had a great vacation at our FL. rental Villa,
They are welcome to book again at anytime, thank you.
Owners, Valerie and Brian Edwards & family.
Thoroughly enjoyed our stay at Seventh Heaven. Thirteen of us shared the bill (four families), everyone had an en-suite and there was loads of space for everyone. Lovely pool and lovely resort. Will be back soon!
It was a pleasure to receive a very positive response to our guests vacation at our FL.... renter villa.
We work hard to give our guests a great vacation.
Owners and Property Manager.
Never stay at this property again and I would never suggest it either to anyone else.
Arrived to the house and was nice from the outside. Went into the house and was good on first impression. Started looking for extremely towels and found towels still in the washer and dryer that were not done yet. Had to dry towels three times just to get them dry or anything else for that matter. Property talked about having heat for pool and spa for 195.00. Contacted property manager to turn on heat but said she would not be able to get to it till day three of our stay. Yeah never heard from her. Plus was never heat in the pool when she finally did return our text. Tried calling her on day three all day on numerous occasions and finally about 4pm she contacted my friends number that was also trying to contact her and speaking to me through him meaning addressing me through his text. Every time alll day long on numerous occasions the spa would dump all the water out and refill back up. Kids or anyone else could not even get into the pool as it was too cold to get into yet manager tried to tell us it was up to 102 the day we were trying to get in touch with her. Funny thing is there was someone at the house all day the day she said they come by as I had messed up my foot at one of the parked the previous day. Funny I never seen anyone working on pool. Manager was even sent a video of spa as well of what it was doing. We followed all the rules on leaving the property as well. I’m not going to pay 195.00 for something that we are noting to be able to use. Plus if you look backcourt on previous reviews the previous ones had issues getting heat for the pool. I would not suggest anyone rent from these people or this house again till they can fix their house to accommodate what they say they have and it actually all works properly. In fact after the first day the property manager would not even return any phone ccalls whatsoever and she wouldn’t even respond to anything on our text till late in the afternoon whe she did respond. Plus temperature in house was a steady 78 degrees up stairs cause they said you couldn’t turn temperature down as it freeze up the compressor so they had upstairs thermostat locked so alleviate that they had floor fans in all the upstairs rooms which btw was 6 of the bedrooms. Really people. So overall assessment is I or anyone else would and should never rent from these people as they are liars and thieves. I’m sending a video and pics of texts to VRBO as well about this property.
With reference to the AC, nearly every vacation home has the AC thermostat locked out so to prevent guests tampering and freezing/breaking the air handler which would be costly. The temperature over the period you and your friends/family were staying did not even require the AC to be working as some days it was below 50 degrees. It does clearly state in the information folder which you read as retrieved my telephone number from that "If the temperature of the home either upstairs or downstairs is not fitting then please do not hesitate to contact the team where someone will be round to adjust". Every 2 floor home in Florida has ceiling fans for your comfort not because the AC does not work, again I ask Will, why did you not report that you found the AC not suiting your family when you we're there? Its impossible to act on something we are not aware of and mentioning it in a "OH and by the way" in a review is too late, it needs to be dealt with there and then not just another add on for compensation.
We as owners are very sad to have received such a negative review, we have never had such a negative review in 17 years of ownership! It is also our holiday home and we want our guests to have the same positive experience as we do. We take pride in providing a beautiful, clean home from home in a wonderful location. We and our Property Manager will always respond promptly to our guests if they have a problem and make sure everyone is happy. We also expect our guest to treat our house as they would their own.
My family and I (12 people) spent Christmas vacation at Seventh Heaven and had a great week! The house was very clean and more than plenty of room for everyone. The owners and property management team were very responsive!!! Great place to stay!
Very pleasant experience! The owners were very responsive to our needs.
Had issues with a broken spa that we paid for heat and couldn't use. Manager sent out pool service but issue was not resolved. Manager said to message owner for refund but after several attempts she still has not responded. House was nice but could use a deep cleaning.
We are very sorry that the guest was unhappy, but, the pool tech. said that the problem was that the renter had tampered with the pool equipment.
The renter had paid the villa manager so, she was the person to refund the money
The following guests emailed us to say thank you so much for letting us hire your beautiful house. The house was ready for us and was clean and cool, with air condition on, and pool warm.
We had an absolutely fantastic holiday, we would very much like to stay again, in the future, and hope that would be possible.
'El séptimo cielo' se encuentra en Emerald Island Resort, Kissimmee, FL 34747.
Está justo al lado, 192 W .Entre marcadores carretera 4 y 5 y sólo 2 millas de Disney y sus muchas atracciones.
Muy local para compras, restaurantes, Golf, Equitación, Pesca, Parques acuáticos, y mucho más.