Apartamento de dos habitaciones, capacidad para 6
- inglés, alemán, español
Normas de la propiedad
Política de Cancelación
100% de reembolso para cancelaciones con más de 60 días antes de la fecha de llegada. 50% de reembolso para cancelaciones con más de 30 días antes de la fecha de llegada.
Good location, friendly service, nice and clean place, BUT a very very noisy place. Too bad
A beautifully equipped flat in a central location
The flat was extremely clean and well appointed. It's location, next to the river, was also near the city centre, close to restaurants and shops.
Each bedroom had a large, very comfortable bed and its own en-suite - a nice treat for us.
The major problem we had was with parking our car. The description of the property indicated that there was paid parking nearby - however, the street parking near the flat was for a maximum of 2 hours during the da,y and the alternative was a parking station cost 24 euros for a maximum of 24 hours. It was only on day three of our stay that we discovered that street parking was free between 8pm and 9am each day. Even armed with this information, we had to park on the other side of the river and walk for 8-10 minutes as the street outside the flat was continuously filled up with cars belonging to local residents. More information on the website or in an email PRIOR to arrival would be extremely helpful.
I had problems working the stove top on the first night. The management company responded to my "cry for help" promptly and sympathetically. This was much appreciated.
Noisy, smelly, and uncomfortable, plus run down entryway
We checked out after the first night for numerous reasons. This unit was not comfortable. The description did not contain any glaring misinformation, however, important information was omitted.
It is a basement apartment - therefore, dark and cavelike. The apartment was quite noisy due to street traffic, pedestrian traffic and upstairs neighbors clomping around at all hours. The rooms were so small there was not anywhere to put a suitcase and the closet had hangers about 2’ off the ground, so if you hung anything up, it’s going to drag on the ground. The beds were hard and uncomfortable. The shower was literally 2’ x 2’ - not even big enough for a 5’6” woman - men, forget it. No where to even set down your soap. There was no hot water when we arrived; it took overnight for hot water to come on. This should have been prepared for tired travelers to have a shower upon arrival. Also, the young man who met us, while polite, was not knowledgeable about the property and did not even know where it was exactly. He has us pull all our luggage inside at the given address but then discovered we were in the dungeon next door and had to pull it all out again. The entryway to our part of the flat was littered with trash when we arrived; the hallway was disgusting. There were holes in the wall, peeling plaster, and stains on the carpet. This was all unacceptable. The hallway was so dark and difficult to locate switches with no light and due to slovenly condition, it felt unsafe. The entire apartment smelled of paint or some other industrial odor. Due to the street level location, we could not open the windows to let the gasses out. The floors were uneven. It is NOT a 3 bedroom as advertised. The photos are deceiving; making the rooms appear much larger.
We contacted the manager and asked to be moved to another of their properties but were told they could not do anything to help us. Our complaint about the substandard condition fell on deaf ears. We left by noon the next day. Management had been inflexible about finding another location, would not provide a partial refund or discount. It was worth it to pay twice to get out of there. We moved to hotel so that we could enjoy our time in Toulouse without the stink, noise, or unsafe/unsanitary condition
I would not recommend staying at this property; in fact, I advise you to stay away. I would not rent from this mgmt group either as they did not even attempt to work with us to solve the problem. Beware!
Fabulous location! Lovely apartment!
We enjoyed our time here greatly. I would say the apartment is ideal for two couples.