Ryson Vacation Rentals
Normas de la propiedad
Fiestas/eventos no permitidos
Se admiten mascotas
2 dogs 75lb max with fee paid
Adecuado para niños
Edad mínima del huésped principal:25
Máximo de huéspedes:12 (hasta un máximo de 12 adultos)
Nice beach house
Great size beach house for family stay. 8 miles from downtown Galveston. Wifi basically didnt work though for the whole trip. One bedroom balcony door wouldn't open and the lounge balcony wouldn't lock. I left three messages on Homeaway app all went unanswered. Also if you have a non US phone number then the property manager won't call back.
Overall a decent spot though.
Thank you for your review, and we're sorry to hear if we some how missed reaching back out to you - just attempted to reach you by phone, but you're correct, we're unable to complete the call to the phone number on your account. If ever an issue during your stays, we request guests reach us at the phone number that is provided at check-in, rather than via this platform since these calls are routed to two different departments (Operations vs Reservations). Operations does not have access to our Vrbo account like our reservations team does. However, your messages were forwarded to our Operations team, and we should have attempted to reach you via email if not other option was available, but often times reservations through third parties have the email masked. Again, we're sorry if there's anything we could have taken care of during your stay, and your feedback will be brought to the attention of the appropriate team. We hope you'll give us another chance to earn the 5th star if you visit the island again.