2 baños, 1 dormitorio, 1 sofá cama King dormir hasta 4 personas.
- inglés, francés, alemán, español, portugués, ruso, italiano, Neerlandés, sueco, griego, checo, danés, Noruego, polaco, húngaro, árabe, finés, turco
Normas de la propiedad
Política de Cancelación
No hay reembolso para cancelaciones realizadas después de haber procesado el pago.
Shame about the kitchen
This apartment is very lovely to look at and Sonia was incredibly welcoming and helpful. Unfortunately it was the kitchen that let it down. The cutlery and cutting boards were used and dirty. There was a filthy scourer left in the sink, which we would not use as it was unhygienic. We relied on the dish washer, but even that was unable to get the cutlery completely clean. It put us off using the kitchen facilities which was one of the reasons we booked it as we have allergies to consider. The last place we stayed in provided clean scourers and washing up liquid, which would have been very useful here considering the state we found the kitchen in.
The Wifi was patchy but we were very grateful to Sonia as she was marvellous in dealing promptly with this.
I would say that with a change of cleaning staff the problems would be eradicated. I also think a new mattress might be needed soon.
It was a beautiful looking apartment and perfectly located to see Lucca. Sonia was very dedicated and said she would contact the owner re cleaning.
The apartment was perfect and well located near a parking area and the beautiful walking path around the city. We enjoyed it immensely!
Perfectly located, secured and updated.
Mrs Sonia made the booking experience a pleasure. She met us at the property when we arrived and her office checked in with us throughout our stay. The apartment was a perfect size for 2-4 persons and was equipped as needed.
Lucca was a delightful area for us to use as our base to visit other attractions in the area and the apartment was only a short jaunt to the train station.
Will definitely recommend to friends and family who may be considering Lucca as their destination while in Italy.
Thank you very much Mr Shipley,
My goal is to provide the best experience to my guests and your words of appreciation are so much appreciated! Thanks for choosing one of my properties!
The Lucca Apartments and Villas Team
A lovely apartment in beautiful Lucca.
We absolutely loved our stay in Lucca. The apartment was great for our family of 4. We highly recommend this apartment. Thanks Sonia!
Dear Shaun, thank you very much for taking precious time off to share your invaluable feedback with us. It makes me so happy to leanr that the most paramount pilar of my service philosophy, accommodating my guests' needs and enabling their desires was met. Thank you for booking my house, we look forwards to meet you again in the future. Sonia and the Lucca Apartments and Villas Team.
Great Location - Terrible Bed
Everything was excellent except for the bed. Great location, clean, best showers in Italy. The bed however was terrible - lumpy, sunk toward the middle, and super hard. Didn’t get a decent night’s sleep.
Mrs Sonia is very organized. The information binder was most helpful. It was great to have a washer and tumble dryer even though it took a long time for each load.
Hallo Tom, yes, in Europe a dishwasher usually takes 1 hour to 2 hours to wash.. Several american guests were surprised with that! But that is normal here..
Regarding the bed we will buy a new comfortable memory foam mattress tomorrow, we appreciate your suggestions! Warmly, Sonia
Well located. Spacious.
A very well located apartment in the old town. Good space for two people. Pretty well equipped. We enjoyed using the bikes. We had to be careful not to overload the electrical supply by using more than one appliance at a time. The air con control was 'hidden' in a jug in the bedroom and not shown to us on arrival. Briefing by Sonia was patchy and we had the distinct impression she was a business lady rather than a host.
Hallo Bill, I did all the best to welcome you with the warmth that I usually provide to my guests. I love my job and I spent over an hour with you and I was happy to show you the neighbourhood and to tour you around to show groceries and restaurants. I hope it was appreciated. I apologize if I forgot to show where the remote controller was.. so sorry, I deeply apologize. By the way I thought you would have call me if you need assistance, I am always available to help my guests! Warmly, Sonia